Terms of Service — The Promo Boy
Welcome to the The Promo Boy, the products and services offered by The Promo Boy through its website and mobile networks collectively, including all Materials available through the web platforms and The Promo Boy network, including mobile sites, apps and our social media handles. This End User License Agreement “EULA” describes the terms and conditions applicable to your access and use of the Sites and the products and services offered by The Promo Boy.
Please read the following carefully before using the site or any of the services we offer, so that you are aware of your legal rights and obligations with respect to The Promo Boy, its affiliates, licensor, content providers, and other users. THIS EULA FULLY INCORPORATES BY REFERENCE: (A) THE PRIVACY POLICY AND (B) ALL OTHER POLICIES AND GUIDELINES OF THE SITES AND MATERIALS, SERVICES, AND/OR DOWNLOADING AND/OR USING SOFTWARE (AS SUCH TERMS ARE DESCRIBED BELOW), INCLUDING WITHOUT LIMITATION: (I) OFFICIAL RULES FOR ANY CONTESTS, OFFERS OR SWEEPSTAKES, AND (II) THE POLICIES AND GUIDELINES OF ANY THIRD PARTY ADVERTISERS, LICENSOR AND/OR PARTNERS.
By using these Sites and the services and products offered on or through them, you may access The Promo Boy’s Music Distribution and Promotions services. As used in this EULA, the term, “Software” includes The Promo Boy’s Website, Apps, Social Media handles and any other software or handle owned or controlled by The Promo Boy which you have selected for downloading, installation or just use of the services offered and any online or enclosed documentation, data distributed to your computer for processing and any future programming fixes, updates and upgrades provided to you. Software includes security components that permit digital information to be protected (i.e, “DRM” components) and its use to occur only as permitted by usage rules set by The Promo Boy and/or its licensor who have provided Materials (as defined herein below) for the Services.
Using this Site, you may access some or all of the services (“Services”) offered by The Promo Boy and its licensors and authorized business partners (collectively, “Providers”). The Services include, but are not limited to The Promo Boy’s Music Distribution & Promotions services amongst others.
By using these Sites, the Services, the Materials and/or downloading and/or using Software, you automatically signify your agreement with and acceptance of this EULA. You also agree to ensure that anyone who uses these Sites, Software, the Materials and/or the Services on your computer also strictly abides by and adheres to this EULA. The Promo Boy has the right to revise, alter, change, modify, supplement and/or amend (collectively, “revisions”) this EULA at any time for any reason, in its sole discretion, without providing notice to its users. Your continued use of these Sites, Software, the Materials and/or the Services shall automatically be deemed to be and constitute your agreement with and acceptance of those revisions. We reserve the right to make revisions to or discontinue any portion of the Sites, Software, the Materials and/or the Services at any time and for any reason, at our sole discretion. We may also impose limits on certain features or restrict your access to parts or the entire Sites without notice or liability. Your continued use of the Sites, Software, the Materials and/or the Services after such revisions shall automatically be deemed to be and constitute your agreement with and acceptance of those revisions. You should check this website regularly to determine if any changes and or updates have been made to this EULA.
If you do not meet the requirements (as described below) or agree to (or cannot comply with) this EULA, as may be revised from time to time, you must stop using the Sites, Software, Materials and Services and, if applicable, cancel your Subscription Service. This license will terminate upon conditions set forth elsewhere within this EULA or if you fail to comply with any term or condition of this EULA. In such event, no notice shall be required by The Promo Boy to effect such termination.
ACCOUNT OR SERVICE USE
If you wish to distribute or promote music or social media content through The Promo Boy and/or its licensor(s), you must either register for an account (“Account”) or contact us via our official social media channels. This enables you to subscribe, download, or use content from our platforms, purchase subscription services, or pay for other services.
By creating an account or engaging with us on social media, you confirm that you will access our services only from the country you identify as your residence during registration or your initial introduction to us.
You agree to provide accurate, complete, and up-to-date information about yourself or your team (“Artist/Personnel Information”). You must promptly update this information as necessary to maintain its accuracy. If The Promo Boy, at its sole discretion, determines that the information provided is false, inaccurate, outdated, incomplete, misleading, or intended to deceive, we reserve the right to:
- Suspend or terminate your account or access to the services, with or without notice.
- Deny you future access to the services or any associated benefits.
In addition, we reserve the right to terminate this agreement immediately if we suspect or confirm fraudulent or illegal activities, including but not limited to:
- Artificial or bot-driven streaming, including playlist manipulation or paying for streams.
- Using fake accounts to manipulate stream counts or store metrics.
- Any actions deemed by us as threatening, disrespectful, unprofessional, or otherwise inappropriate.
Any breach of these terms will result in:
- Non-refundable payments for services.
- Possible withholding of royalties by stores, as fraudulent streams are deemed invalid.
By accessing or using our services, you agree to abide by these terms. Violations may lead to immediate action at our sole discretion to protect the integrity of our platform and services.
AGREEMENT TO PAY
By using any of our payment methods, you authorize The Promo Boy to charge applicable fees to your billing payment method designated during the Distribution or Promotion process, on a prepaid basis if applicable. The Promo Boy may make various payment methods available to you, including Bank Deposits, mobile money transfer, card payments etc and The Promo Boy may cease offering any particular payment method at any time, in its sole discretion, at which time you will be required to select a different payment method to continue using the Services.
If we are unable to receive payment or charge your billing payment method for any payment, The Promo Boy may, in its sole discretion, take any of the following actions: (i) deny purchase, (ii) immediately suspend or terminate your service. Unless you unsubscribe or make the payment to The Promo Boy, The Promo Boy will automatically collect and retain your billing information and Account information for future purchases.
Prices quoted will be generally inclusive of any applicable taxes that are required to be collected and remitted by The Promo Boy including any sales taxes and they could change subsequently.
DISCLAIMER / LIMITATION OF LIABILITY
The Promo Boy, uses reasonable efforts to include accurate and up-to-date information on the Site. The Promo Boy makes no warranties or representations as to its accuracy. The Promo Boy assumes no liability or responsibility for any errors or omissions in the content of the Site.
Certain linked websites are not under the control of “The Promo Boy”, and “The Promo Boy” is not responsible for the content of any third-party linked site, or of any other links contained in such third-party site. “The Promo Boy” provides links for your convenience only, and the inclusion of any link is not an endorsement by “The Promo Boy” of the site or its contents.
SOCIAL MEDIA PROMOTIONS DISCLAIMER
This Disclaimer Is For Instagram, Twitter, Facebook, TikTok & other services related to gaining new followers:
• Receiving followers from us does NOT automatically mean that those followers must engage with your contents. Our service is to provide the followers. It’s totally up to the newly added followers to interact with your contents if they see it fit.
• Receiving followers from us does NOT mean that the followers cannot unfollow you. We do not have control over that. Our service is to provide the followers. We can only guarantee a good retention period.
• If you require other engagements (Likes and Comments), we also offer those as part of our social media service catalogue.
DISTRIBUTION DISCLAIMER
Kindly be aware that distribution can take up to 3-14 Working Days for most of our service partners, however these times do vary. It takes 3–7 Working Days to get releases through copyright moderation. Once releases are approved, it takes 24–72 Hours for the release to be available on most stores. We always implore artists/labels/customers to submit their contents for distribution at least 2 weeks before the release date. For lyrics update, it takes 3–5 working days before lyrics will begin to appear on Digital Stores that supports lyrics. Kindly accommodate these moderation periods when setting a release date for your upcoming release.
Music Video Distribution can take up to 4 weeks before they would begin to appear on Digital Stores. For Music Video Distributions to VEVO, it can take up to 2 weeks if you do NOT have an already existing VEVO Channel. If you have an already existing VEVO Channel, your Music Videos can be available in 24–72 Hours after approval by VEVO.
PROMOTIONAL SERVICES DISCLAIMER
Please note that our promotional services are primarily designed to help you gain new listeners and increase your content’s visibility and virality. Our strategies include leveraging editorial and user-curated playlists, TikTok campaigns, targeted ad campaigns, and other effective promotional methods.
REFUNDS
Distribution:
Before submitting a release for distribution, please ensure that you have the necessary rights and permissions to use all components of your content, including:
- Backing tracks (beats)
- Samples or sample packs
- Artwork (including all elements used in its creation)
Alternatively, you must be the original owner of the beats, samples, and artwork provided. If your song or artwork is flagged or rejected due to copyright violations, you will be required to:
- Modify the flagged content (e.g., change the artwork or song).
- Provide evidence proving your ownership of the rights to the disputed content.
Only after addressing these issues can stores proceed with your release.
Note: Refunds will NOT be issued if you fail to provide the required changes. This is because distribution fees are paid upfront to stores when the process begins, and your materials are already submitted for copyright review.
Promotion:
We are confident in the quality of our promotional services. Refunds can only be requested if your order has not been placed in the delivery queue or if we fail to deliver the service within four weeks. Once your order is added to the queue, refunds are no longer possible, as services will already be initiated and/or fulfilled by our partners.
In cases where delays occur due to service issues, we offer compensation by providing alternative services currently available.
Editorial Playlisting Services:
For editorial playlisting, we pitch your release to the editorial teams of music platforms for playlist consideration. However, placement is not guaranteed. Whether your song is selected depends on the editorial team’s interest and its fit within their playlist genre and mood.
Refund Policy for Editorial Services
- No refunds are issued in cases where editorial playlisting services are not successful (added to playlist).
- If your song is not placed on an editorial playlist, we compensate by: Adding the song to user-curated playlists, reserving a slot for your next release, provided the current song has been pitched up to four times.
Best Practices for Editorial Placements
To maximize your chances, we recommend distributing and pitching your release 3–5 weeks before the release date to allow adequate time for consideration.
HOW CAN YOU TRUST US
We understand that many companies in this industry offer subpar services, leaving customers disappointed and wary due to past negative experiences. At The Promo Boy, we strive to stand out by doing things differently. Transparency and trust are at the core of our operations, ensuring our customers always know what to expect.
With over four years of experience in the music promotion industry, we have built a reputation for excellence. We’ve had the privilege of working with clients ranging from small independent artists to large firms, consistently delivering high-quality music marketing services at affordable prices.
Our commitment to customer satisfaction includes providing round-the-clock, exceptional support to meet your needs. At The Promo Boy, we’re here to help you succeed every step of the way.
AGREEMENT TO TERMS OF USE
By using any of our services, you acknowledge that you have read, understood, and agreed to our full Terms of Service (ToS) without objection. We are committed to providing you with the best possible experience and look forward to serving you.
Warm Regards.
The Promo Boy.